Unable to change image in exported system

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gimlelke
Posts: 2
Joined: Fri Jan 29, 2021 5:01 pm

Unable to change image in exported system

Post by gimlelke »

As in topic, I have hard time resetting a image. I have shared via gmail my system ( system + used graphics ), downloaded it on new device, opened it in suppanel, device is connected to network as well as panel, and data is changing, that's the part which works. Whenever you try to share system between devices and you use customs graphics ( JPG works in old device ) you have to reset them at new device, that's obvious, but I'm unable to choose it. I have a license ( standard ), clicking on image to change, trying to choose from downloaded/pictures ( Samsung Galaxy tablet ), after confirm no image is selected. I've tried to reset app, reinstall, changing graphic to jpeg/png and nothing works. Old device uses android 4.4, new device uses android 10 - might be this an issue ? Have anybody had the same problem ? How can I solve it ? All the other things work despite graphic.
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Suppanel
Site Admin
Posts: 59
Joined: Wed Jan 03, 2018 6:28 pm

Re: Unable to change image in exported system

Post by Suppanel »

Hi,

I know that this problem exists for Android 10 users, I hope that in a few days there will be a new version available in the Google Play Store that I hope will solve your problem.

Regards.
gimlelke
Posts: 2
Joined: Fri Jan 29, 2021 5:01 pm

Re: Unable to change image in exported system

Post by gimlelke »

Hello, thank you very much for your reply, I hope everyting will work out in couple of days :) Best wishes!
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