Trend not working in background

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Wil
Posts: 9
Joined: Tue Aug 11, 2020 4:32 pm

Trend not working in background

Post by Wil » Tue Sep 15, 2020 4:23 pm

I have not been able to have the trend controls working in the background. The panel shows the background icon, but whenever I leave the panel with the trend control and open another panel the trend graph has a data gap when I return to that panel.

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Suppanel
Site Admin
Posts: 47
Joined: Wed Jan 03, 2018 6:28 pm

Re: Trend not working in background

Post by Suppanel » Tue Sep 15, 2020 7:08 pm

Hello

The new versions of Android are increasingly restrictive, limiting the background operation of the apps, to save battery.

So you can go to Android Settings >> Apps >> Advanced >> Special app access >> Battery optimization >> on the upper bar select All apps >> search and select "Suppanel" and select "Don't optimize"

Hope it will help.

Wil
Posts: 9
Joined: Tue Aug 11, 2020 4:32 pm

Re: Trend not working in background

Post by Wil » Wed Sep 16, 2020 7:44 pm

Thanks,
that helped.

Wil
Posts: 9
Joined: Tue Aug 11, 2020 4:32 pm

Re: Trend not working in background

Post by Wil » Wed Sep 16, 2020 7:55 pm

It still misses data when switching to a different panel.
It only continues to collect data when closing Suppanel while the panel with the trend controls is active.

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Suppanel
Site Admin
Posts: 47
Joined: Wed Jan 03, 2018 6:28 pm

Re: Trend not working in background

Post by Suppanel » Wed Sep 16, 2020 8:08 pm

Only one panel can be running at a time, if you open another panel the previous one stops working.

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