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App Crashing
Posted: Mon Sep 13, 2021 5:15 am
by Kasper90
I'm having a problem when I try to connect to my PLC. I am trying to connect to an Omron NX-102 via a VPN over wifi, however when I test the connection, it crashes with the Android message "Suppanel has stopped working"
Any ideas?
Re: App Crashing
Posted: Mon Sep 13, 2021 8:43 pm
by Suppanel
Please use the "Send Feedback" option at least once, when "Suppanel has stopped working" appears, if available.
Then I will receive a report that may help to know where the problem is.
Regards.
Re: App Crashing
Posted: Mon Sep 13, 2021 11:52 pm
by Kasper90
Thanks, have just done so.
Re: App Crashing
Posted: Tue Sep 14, 2021 5:21 pm
by Suppanel
I have already been able to study the report a bit.
When Suppanel tries to register the Ethernet/IP session the PLC returns a transmission length value out of range that causes the Suppanel crash.
Check that there really is an Ethernet/IP slave on the IP and port where you are trying to connect, it seems that the PLC sends data values not according to what is expected in the Ethernet/IP protocol.
Regards.
Re: App Crashing
Posted: Thu Sep 16, 2021 12:43 am
by Kasper90
Thanks, I had the wrong port entered.
Re: App Crashing
Posted: Thu Sep 16, 2021 8:25 pm
by Suppanel
Glad to hear that, I also remind you that I think Omron NX PLCs support OPC UA protocol, also supported by Suppanel, which offers intrinsic security and it can run safely without a VPN